If you are unfamiliar with high-tech troubleshooting, ask someone for help.And contact Microsoft Support. If you still can’t play the file correctly, try the steps in the Advanced Troubleshooting component. When prompted to install the definition codec, click Install. Click the “Player” tab, check “Download codecs automatically” and click OK.To do this, follow these steps in Windows Media Player 11: To resolve this issue, set Windows Media to automatically export codecs. Quickly and automatically find missing codecs. ![]() However, you can select “Installed Codecs” to see the codecs preinstalled on your computer, or “Analyze File” to see the missing codecs needed to play the file properly. ![]() Just install the program on your Windows hard drive. How do I find and install missing codecs?
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